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If you don’t see the answer to your question in this list, check our list of customer support Frequently Asked Questions on the Support page.
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| What is WebOnTheJob? |
| Who should use WebOnTheJob? |
| What makes WebOnTheJob unique compared to other construction software solutions? |
| What do I need to know about computers and/or project management software to get going? |
| What type of computer and/or operating system do I need to use WebOnTheJob? |
| What about software upgrades? |
| Can I use a PDA to update my data in WebOnTheJob? |
| What kind of Internet connection is required? Do I need a high-speed “broadband” connection? |
| What does it cost? |
| When and how can I switch between WebOnTheJob Products? |
| My company has a lot of small jobs going at one time. Do you have volume pricing? |
| How long does it take to setup WebOnTheJob? |
| How safe is my data and information? |
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What is WebOnTheJob?
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WebOnTheJob is a simple and powerful website that dramatically improves the productivity of builders. It provides quick and clear communication between builders, homeowners, employees and subcontractors. The site is a central place to organize and share all kinds of construction information including bids, jobs, plans, contacts, schedules, payments and change orders.
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Who should use WebOnTheJob?
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WebOnTheJob is ideal for the small to medium-sized construction company wanting the benefits of project management and communication technology but not the complexities and costs associated with installing, configuring and maintaining traditional construction software packages.
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What makes WebOnTheJob unique compared to other construction software solutions?
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- WebOnTheJob is designed for builders without previous experience of project management and communication software. The site is powerful, with all of the features you need and without complexity you don’t need, yet it is very easy to use.
- Being web-based, all of the problems normally associated with setting up and maintaining software don’t exist. Importantly, information can be viewed and changed from any web browser.
- WebOnTheJob can be configured to work as part of the contractors own website, improving the company’s image.
- WebOnTheJob has a simple and complete client interface, letting homeowners track job progress and communicate easily with the builder.
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What do I need to know about computers and/or project management software to get going?
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Apart from understanding how to get connected to the Internet using a web browser, you don’t need to have any special skills to use WebOnTheJob. We’ve designed the system to be very easy to use, especially for people without any experience of project management software.
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What type of computer and/or operating system do I need to use WebOnTheJob?
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You don’t need any special hardware or software to use WebOnTheJob. Any computer connected to the Internet running Internet Explorer version 4.0 or later, Netscape 4.0 or later, AOL 5.0 or later should work well
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What about software upgrades?
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All upgrades to WebOnTheJob software are performed by us at no cost to you. You don’t need to do or pay anything to take advantage of new features we introduce over time. All existing data will automatically work with the new system.
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Can I use a PDA to update my data in WebOnTheJob?
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Support for PDAs (including Palm, Pocket PC and Blackberry) will be available in Q1 of 2005.
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What kind of Internet connection is required? Do I need a high-speed “broadband” connection?
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No, WebOnTheJob has been designed to work well on slow dial-up connections. Any connection speed of 28K bits per second or better will work fine. We specifically avoid using large pictures and graphics that don’t add any functionality but may slow down the browser.
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What does it cost?
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Typical costs for the average small contractor are around $100 per month, starting as low as $25 per month with job scheduling capabilities. Once a contractor has signed-up with WebOnTheJob, he or she can give any number of people (including sub-contractors and clients) access to their information at no extra charge. Charges are based upon the number of active jobs. Jobs can be made inactive at any time, at which point the data can be viewed but not edited. Charges are accrued daily, meaning you only pay for what you use. For more information, please refer to our pricing page.
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When and how can I switch between WebOnTheJob Products?
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There are three different WebOnTheJob products, each with different levels of capability, and you can change from one WebOnTheJob product to another at any time. Your bill will reflect the number of days you were on each plan.
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My company has a lot of small jobs going at one time. Do you have volume pricing?
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Yes, as shown in the table below. The absolute maximum monthly fee for the Pro and Branded products are $125 and $250 respectively, both allowing an unlimited number of jobs and users.
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| Active Jobs |
WebOnTheJob Pro |
WebOnTheJob Branded |
| Monthly fee for each additional job |
Maximum monthly cost |
Monthly fee for each additional job |
Maximum monthly cost |
| 1 - 3 |
$25 |
$75 |
$50 |
$150 |
| 4 - 7 |
$7.50 |
$105 |
$15 |
$210 |
| 8 - 15 |
$2.50 |
$125 |
$5 |
$250 |
| > 15 |
$0 |
$125 |
$0 |
$250 |
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How long does it take to setup WebOnTheJob?
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As all of the software runs on our servers, there is absolutely no setup time to install any software. It takes a few hours to enter information for a typical job, depending on the size of the job. Once the data has been entered, it can be updated in only a few minutes per day. Builders can copy information from old jobs and then modify it to create a new job, further saving time. Personalized training classes are available for contractors who would like to get the most out of the system.
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How safe is my data and information?
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We store all data on secure servers at our site. All access to the site is only though secure login. We backup all data daily. Upon request, we will send you a complete copy of all of your information at any time.
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